Privacy Policy

Last Updated: October 2025

At BB&S (Phoenix VA), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the EU General Data Protection Regulation (GDPR) and the Philippine Data Privacy Act of 2012.

1. Information We Collect

  • Contact details (name, email address, phone number)
  • Business information (company name, position, billing details)
  • Operational data (staffing, project details, and communications)
  • Technical data (IP address, browser type, and site usage analytics)

2. How We Use Your Information

We use your personal data for legitimate business purposes, including:

  • Providing BPO, Employer-of-Record (EOR), and related professional services
  • Processing invoices, payments, and payroll
  • Communicating updates, schedules, or service information
  • Complying with legal and contractual obligations

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Performance of a contract or pre-contractual obligations
  • Compliance with legal obligations under applicable laws
  • Legitimate interests in operating, securing, and improving our services
  • Your explicit consent, where required

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or to meet legal and regulatory requirements. Once no longer required, data is securely deleted or anonymized.

5. Data Sharing and Transfers

We may share limited data with trusted third-party service providers such as payroll, HR, or IT support partners. These parties are bound by strict confidentiality and data protection agreements. Cross-border data transfers between the EU, Sweden, and the Philippines are secured through standard contractual clauses or equivalent safeguards.

6. Data Security

We employ industry-standard technical and organizational measures — including encryption, access controls, and secure cloud infrastructure — to protect your personal information from unauthorized access, alteration, or disclosure.

7. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at privacy@phoenixva.co.

8. Cookies and Analytics

Our website may use cookies or analytics tools to improve performance and user experience. You can disable cookies in your browser settings if you prefer not to be tracked.

9. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact:

Data Protection Officer – BB&S (Phoenix VA)
Email: privacy@phoenixva.co
Website: phoenixva.co

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